Here's an interesting question from a reader. He had a home loan with GE money which is now owned by Pepper Australia. The loan is split into three; two have matured and are now on a variable rate of 7.85%.
He's checked floating rates on goodreturns.co.nz and realised 7.85% "seems rather higher than the standard variable rates being offered."
The questions are what to do, and how come Pepper's rates are so high? (Also he pondered whether he can complain to one of the external disputes resolution schemes).
