Darrin Franks has joined Global Financial Services as management strategy consultant to improve the customer experience for home loans as well as insurance.
Until 2013, Frannks was heading distribution and marketing at AIA Insurance. Affter leaving the company he has been working as a management consultant at his company Conetworkz Management Solutions.
GFS was found by Ajay Kumar in 1999 and is one of the bigger mortgage advice companies in New Zealand. It largely services the Indian market but is looking to expand its reach.
"Darrin brings valuable expertise of more than 20 years in the insurance industry in New Zealand including with leading companies such as Asteron and Sovereign," Kumar says.
"Customers of GFS will stand to benefit from the deep knowledge that Darrin brings. Especially unique will be his knowledge of other side of insurance business – the insurance companies and their claim settlement process."
Kumar says GFS has always made it a top priority to assist their customers at the time of insurance claim.
